Patient PORTAL

What is a Patient PORTAL?

Patient PORTALS are FREE, secure, electronic sites that holds patient health information. Use of the portal offers convenient access to portions of your childs medical record (birth through age 12). This is the best place to aquire your childs most recent physical and immunization record.

Through the portal, you can access:

  • Upcoming Appointments
  • Medical Conditions
  • Medication List
  • Lab & Test Results
  • Immunizations

The portal is also a convenient way to:

  • Request or change appointments
  • Request Medication Refills
  • Receive reminders
  • Download and complete various forms
  • Pay your bill

PCHP will NEVER sell your email to ANYONE nor send you junk mail!

Registration is easy. All you need to do is fill out a simple form and let us know what email address you wish to use to access your childs records. Print our the form below and bring the form in or fax it to us. NYS prohibits the utilization for patient portals by parents/guardians for all patients at or over the age of 13. Patients at or above the age of 18, may request access to their own records via this patient portal.

                                                    

Already registered?
Click below for DIRECT PORTAL ACCESS
 

                                                     

                                                       

Once filled out and given to our Administration office an invite will be sent to the caregiver or patient with step by step instructions on how to set up and access the portal.

For direct assistance,  you can email: portalhelp@pchpmd.com

In order to view or print these forms you will need Adobe Acrobat Reader installed. Click here to download it.

 


How do you sign up for the Patient PORTAL after the invite?

 

Check your email for the invite.

You will then be brought to screens to click through.

 

 

 

 

 

 

Requests for Medical Records

The patient PORTAL is the most convenient way to access and print medical records. If one does not have access to a printer Plattsburgh Primary Care Pediatrics will print minimal information FREE of charge in the instance of transferring out or aging out of pediatrics. Minimal information includes:

  • Last physical
  • Immunization list
  • Growth chart
  • Current and past medications
  • Allergy list
  • Problem list

Minimal information requires a 48 hour time frame to complete the request.  If the caregiver or patient would like a complete copy of all related health data, our medical records staff asks a 7-10 business day turnover time. The digital copy will be transferred to an encrypted CD.  A fee of $10 per child will apply. If the document will be mailed the recipient must have WinZip and Adobe to access the information encrypted.

Any information needing to be completed by the physician or nurses can be dropped of at any time with a contact number on file to get in touch when the documents are ready. There will be a minimal of 48 hours asked to fulfill the request.

Transfer of RECORDS: In order to transfer records IN to our practice (New Patient) or transferring records OUT of our practice (transferring medical care to another provider - pediatrician, adult or family medicine), you must complete the RELEASE OF INFORMATION FORM

PLATTSBURGH PRIMARY CARE PEDIATRICS CANNOT RECEIVE OR SEND ANY INFORMATION BY EMAIL. WE CANNOT SEND ANY DOCUMENTATION WITH PATIENT HEALTH INFORMATION OVER FAX AS WELL PER HIPPA COMPLAINCE.

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